Support

CONTACT SUPPORT

For technical support issues: support@wolverinedata.com or by phone at 949-458-9888 M-F 9:00-5:00 PST
For sales and returns/exchanges: sales@wolverinedata.com
For general information: info@wolverinedata.com

RETURN MERCHANDISE AUTHORIZATION (RMA)

Click here for product replacements and returns.


FREQUENTLY ASKED QUESTIONS AND VIDEO MANUALS
Wolverine Mighty Video Manual



Wolverine Super F2D Video Manual
   
   


Wolverine PD20 Video Manual



Wolverine F2D20 & F2D14 Video Manual



WOLVERINE WIOS
Q: HOW DO I HOOKUP THE WIOS SYSTEM TO MY TV OR AUDIO SYSTEM
A: YOU CAN GET THE AUDIO SIGNAL FROM RCA AUDIO JACK (RED & WHITE JACKS) AND USE AN RCA TO 3.5MM CABLE AS SEEN IN THE IMAGE BELOW:
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Q: HOW DO I HOOKUP THE WIOS SYSTEM TO MY MAC COMPUTER
A: USE A USB CABLE, PLUG TO THE BACK OF THE TRANSMITTER, PUSH THE SWITCH ON THE BACK LEFT. ON THE COMPUTER GO TO SYSTEM PREFRENCES>SOUND> AND SELECT SYNIC WIRELESS AUDIO OUTPUT.

WOLVERINE BTUNES
Q: I am not getting good sound from my Wolverine Bluetooth speaker the BTunes?
PLEASE, CHARGE THE UNIT FOR AT LEAST 3 HOURS BEFORE FIRST USE

Wolverine F2D
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Q: After I insert the memory card I cannot see the Menu, only blue light shows on top of the COPY button and the unit wont turn off!
A: You did not insert the memory card all the way into the unit. Place the memory card with the gold contacts pointing up. Push the memory card all the way in until you feel it click and only an 1/8 of an inch is still showing from the card.




Why is my total capacity smaller than the specified capacity?
Hard drive manufacturers will normally define a megabyte (MB) as 1,000,000 bytes and a gigabyte (GB) as 1,000,000,000 bytes. However, Windows and certain systems will define a megabyte as 1,048,576 and a gigabyte as 1,073,741,824 bytes which implies that the stated Gigabytes on the drive will show up as 7% less on a computer or the Wolverine device.

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ESP Replacement Parts and Accessories (click Here)

*** NEW - ESP HOW-TO Videos (Click Here) ***



ESP and MVP FREQUENTLY ASKED QUESTIONS (Click Here)

Creating Playlists for ESP and MVP using Windows Media Player 10 (Click Here)

FlashPac FREQUENTLY ASKED QUESTIONS (Click Here)

External Hard Drive FREQUENTLY ASKED QUESTIONS (Click Here)

DOWNLOADS


Wolverine Retro Bluetooth Speaker/Radio DOWNLOADS
Wolverine Retro Bluetooth Speaker/Radio Manual Wolverine Retro Manual.pdf 0.8 MB


Wolverine PHOTO DIGITIZER PD-20 DOWNLOADS
Wolverine PHOTO DIGITIZER PD-20 Manual PD-20 Manual.pdf 2.9 MB
Wolverine PHOTO DIGITIZER PD-20 Firmware Update PD20_Firmware_108.zip 5 MB
Wolverine PHOTO DIGITIZER PD-20 Firmware Update Instructions How_to_load_in_a_Firmware_update_to_the_Wolverine_PD20.pdf 0.1 MB


Wolverine SUPER F2D DOWNLOADS
Wolverine SUPER F2D Manual Super F2D Manual.pdf 2.9 MB


Wolverine BTUNES Bluetooth SPEAKER DOWNLOADS
Wolverine BTunes Bluetooth Speaker Manual BTUNES bluetooth Speaker Manual.pdf 6 MB


Wolverine WIOS SPEAKERS DOWNLOADS
Wolverine WIOS Speakers Manual WIOS SPEAKERS Manual.pdf 8 MB


Wolverine F2D-20 DOWNLOADS
Wolverine F2D20/F2D14-B User Manual F2D20/F2D14B User Manual.pdf 0.9 MB


Wolverine SNAP-14 DOWNLOADS
Wolverine SNAP14 User Manual SNAP14 User Manual.pdf 11.06 MB


Wolverine F2D14 and F28 DOWNLOADS
Wolverine F2D14A and F2D8 User Manual F2D14 & F2D8 User Manual.pdf 1500 KB


Wolverine PicPac-II DOWNLOADS
PicPac-II 7600 Series User Manual V1.1 7600_PicPac_II_manual_1p1.doc 500 KB


Wolverine PASS DOWNLOADS
PASS-200 User Manual pass_200_manual.pdf 500 KB
PASS-100 User Manual pass-100_manual.pdf 500 KB
** NEW ** Optical Character Recognition (OCR) software to convert PASS Scanned images into editable text into Notepad, Word, Excel or PDF. Support for Windows XP, Vista & 7. Mac OS is not supported. PASS100/200 NimoDocLite OCR Software 137 MB


Wolverine SNaP DOWNLOADS
SNaP User Manual SNaP user manual.pdf 2 GB


Wolverine mymovie DOWNLOADS
mymovie User Manual V3 mymovie user manual.doc 6 MB

Wolverine F2D DOWNLOADS
F2D200 User Manual V5.1 F2D manual v5.1.pdf 2400 KB
F2D300 User Manual V6.1 F2D300 manual v6.1.pdf 2400 KB
If you are experiencing Blue-Tint, too dark or too light images we may have a solution with a simple Firmware upgrade.
Just email us at: support@wolverinedata.com
Include in the email the issue, model number and serial number located at the bottom of the unit after the letters "S/N".
support@wolverinedata.com

FLASHPAC 7000 Series DOWNLOADS
FlashPac Manual, Win98 Driver, Mac OS9.x Drive and Win2000/XP formatting utility software (not compatible with Vista) FlashPac.zip 5,437 KB
FlashPac Firmware Update Version 1.18EW- For support to most (high speed) SDHC cards & SanDisk Exteme-III SD Cards and 2GB xD cards- Firmware update requires Windows XP (not compatible with Vista or Windows 7) FlashPac_Firmware_version_1.18EW.zip 0.4 MB

Wolverine WorldRadio DOWNLOADS
WorldRadio User Manual WorldRadio Manual.pdf 6.15 MB

MVP 9000 Series DOWNLOADS
MVP Manual and Windows 98 / Mac 9.x Drivers MVP_CD2.zip 5.4 MB
MVP Serial Numbers Starting with 5xxx Firmware Update V1.2.8. Check README FIRST file for details after download MVP5-128.zip 1.3 MB
MVP Serial Numbers Starting with 5xxx Card Readers Update for SDHC and 2GB xD type memory cards. Check README FIRST file for details after download. Requires Windows OS (not compatible with Vista) MVP-5xxx-Card_Reader_Oct07_Update.zip 0.8 MB
MVP Serial Numbers Starting with 6xxx Firmware Update V1.2.8. Check README FIRST file for details after download MVP6-128.zip 1.3 MB
MVP Serial Numbers Starting with 6xxx Card Readers Update for SDHC and 2GB xD type memory cards. Check README FIRST file for details after download. Requires Windows OS (not compatible with Vista) MVP-6xxx-Card_Reader_Oct07_Update.zip 0.8 MB

FLASHPRO 8000 Series DOWNLOADS
FlashPro Manual FlashPro Manual.pdf 900 KB
FLashPro Firmware Update Version 1.14E FlashPro Firmware Version 1.14E.zip 1 MB

WOLVERINE ESP 5000 Series DOWNLOADS
Wolverine ESP How To Videos ESP HOW-TO Videos (Click Here)
Wolverine ESP Manual Wolverine ESP Manual.pdf 430 KB
Wolverine ESP Cradle Manual Wolverine ESP Cradle.pdf 350 KB
Wolverine ESP Video Demo AVI Format Wolverine ESP Demo Video.zip 10 MB
Wolverine ESP How to Save Playlist notes Wolverine ESP Playlist Creation.pdf 45 KB
ESP Memory Card Reader Update for SDHC and 2GB xD type memory cards. Check README FIRST file for details after download. Requires Windows ME/XP (not compatible with Vista) ESP Memory Card Readers Update.zip 45 KB
Wolverine ESP Firmware Version 1.3.1 ESP_Firmware_V131.zip 1700 KB

WOLVERINE PicPac 7500 Series DOWNLOADS
Wolverine PicPac Manual Wolverine PicPac Manual.pdf 320 KB
Wolverine PicPac CD PicPac_CD.zip 4.55 MB

External Hard Drive Downloads for 3000, 2000, 1000 Series
3000 Professional, 2000 Portable, 1000 Ultra-Portable Series Manual and Windows 98SE Driver 1K_2K_3K_Series_r1.5.zip 951 KB
3000 Professional, 2000 Portable, 1000 Ultra-Portable Series Mac OS (9.x, 10.1.x,10.2.x) Drivers Mac_1K_2K_3K_Series.zip 352 KB
3000 Professional, 2000 Portable, 1000 Ultra-Portable Series DOS Driver*

*Please be aware that this is a third party software and is provided for free with limited support. Wolverine Data assumes no responsibility for incidental, consequential, or any damages that may arise from use of this program.

DOS_duse_4_4_r1.zip 251 KB

All Series of Flash Drives Downloads
Pennacle, Connext & Miniature Series Win98SE Driver and Manual UStorageWin98Driver2.0.zip 0.8 MB
Miniature Series Cover Replacement (From M-Series User Manual) M_Series_cover.zip 74 KB

Miniature Series Security Software** and Manual

    **This security software is not recommended for novice users.  Please be 

     aware that this is a third party software and is provided for free with limited 

     support.  Wolverine Data assumes no responsibility for incidental, 

     consequential, or any damages that may arise from use of this program. 

M_Security_1.0-2.33.zip 4,861 KB
MacOS 10.2.x Driver Update for USB Flash Drives

For MacOS 10.2.x users unable to use the Wolverine Flash Drives, please download the zip file and install the program on your Mac hard drive

USBFlashDiskMac10.2.xPatch.zip 1,374 KB
MacOS 10.3.x Driver Update for USB Flash Drives

For MacOS 10.3.x users unable to use the Wolverine Flash Drives, please download the zip file and install the program on your Mac hard drive

MACOS10_3_DrvPatch.zip 340 KB

SIXPAC 6000 Series DOWNLOADS
SixPac Formatting Software for Windows 2000 and XP 6Pac_2K_XP_formatting.zip 12 KB
SixPac Driver Software for Win98SE/2000 6Pac_win.zip 5,192 KB
SixPac Driver Software for MacOS8.6 and 9.x 6Pac_mac.zip 82 KB
SixPac Video Manual sixpac200411.wmv 2.8 MB
2012_Wolverine_Product_Flyers_8x11.pdf