Support

CONTACT SUPPORT

For technical support issues: support@wolverinedata.com or by phone at 949-251-9888 M-F 9:00-5:00 PST
For sales and returns/exchanges: sales@wolverinedata.com
For general information: info@wolverinedata.com

RETURN MERCHANDISE AUTHORIZATION (RMA)

Click here for product replacements and returns.


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Download MyPodder


FREQUENTLY ASKED QUESTIONS

Why is my total capacity smaller than the specified capacity?
Hard drive manufacturers will normally define a megabyte (MB) as 1,000,000 bytes and a gigabyte (GB) as 1,000,000,000 bytes. However, Windows and certain systems will define a megabyte as 1,048,576 and a gigabyte as 1,073,741,824 bytes which implies that the stated Gigabytes on the drive will show up as 7% less on a computer or the Wolverine device.

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*** NEW - ESP HOW-TO Videos (Click Here) ***



ESP and MVP FREQUENTLY ASKED QUESTIONS (Click Here)

Creating Playlists for ESP and MVP using Windows Media Player 10 (Click Here)

FlashPac FREQUENTLY ASKED QUESTIONS (Click Here)

External Hard Drive FREQUENTLY ASKED QUESTIONS (Click Here)

DOWNLOADS

External Hard Drive Downloads for 3000, 2000, 1000 Series
3000 Professional, 2000 Portable, 1000 Ultra-Portable Series Manual and Windows 98SE Driver 1K_2K_3K_Series_r1.5.zip 951 KB
3000 Professional, 2000 Portable, 1000 Ultra-Portable Series Mac OS (9.x, 10.1.x,10.2.x) Drivers Mac_1K_2K_3K_Series.zip 352 KB
3000 Professional, 2000 Portable, 1000 Ultra-Portable Series DOS Driver*

*Please be aware that this is a third party software and is provided for free with limited support. Wolverine Data assumes no responsibility for incidental, consequential, or any damages that may arise from use of this program.

DOS_duse_4_4_r1.zip 251 KB

All Series of Flash Drives Downloads
Pennacle, Connext & Miniature Series Win98SE Driver and Manual UStorageWin98Driver2.0.zip 0.8 MB
Miniature Series Cover Replacement (From M-Series User Manual) M_Series_cover.zip 74 KB

Miniature Series Security Software** and Manual

    **This security software is not recommended for novice users.  Please be 

     aware that this is a third party software and is provided for free with limited 

     support.  Wolverine Data assumes no responsibility for incidental, 

     consequential, or any damages that may arise from use of this program. 

M_Security_1.0-2.33.zip 4,861 KB
MacOS 10.2.x Driver Update for USB Flash Drives

For MacOS 10.2.x users unable to use the Wolverine Flash Drives, please download the zip file and install the program on your Mac hard drive

USBFlashDiskMac10.2.xPatch.zip 1,374 KB
MacOS 10.3.x Driver Update for USB Flash Drives

For MacOS 10.3.x users unable to use the Wolverine Flash Drives, please download the zip file and install the program on your Mac hard drive

MACOS10_3_DrvPatch.zip 340 KB

SIXPAC 6000 Series DOWNLOADS
SixPac Formatting Software for Windows 2000 and XP 6Pac_2K_XP_formatting.zip 12 KB
SixPac Driver Software for Win98SE/2000 6Pac_win.zip 5,192 KB
SixPac Driver Software for MacOS8.6 and 9.x 6Pac_mac.zip 82 KB
SixPac Video Manual sixpac200411.wmv 2.8 MB

FLASHPAC 7000 Series DOWNLOADS
FlashPac Manual, Win98 Driver, Mac OS9.x Drive and Win2000/XP formatting utility software FlashPac.zip 5,437 KB
FlashPac Firmware Update Version 1.18EW- For support to most (high speed) SDHC cards & SanDisk Exteme-III SD Cards and 2GB xD cards- Firmware update requires Windows OS FlashPac_Firmware_version_1.18EW.zip 0.4 MB

MVP 9000 Series DOWNLOADS
MVP Manual and Windows 98 / Mac 9.x Drivers MVP_CD2.zip 5.4 MB
MVP Serial Numbers Starting with 5xxx Firmware Update V1.2.8. Check README FIRST file for details after download MVP5-128.zip 1.3 MB
MVP Serial Numbers Starting with 5xxx Card Readers Update for SDHC and 2GB xD type memory cards. Check README FIRST file for details after download. Requires Windows OS MVP-5xxx-Card_Reader_Oct07_Update.zip 0.8 MB
MVP Serial Numbers Starting with 6xxx Firmware Update V1.2.8. Check README FIRST file for details after download MVP6-128.zip 1.3 MB
MVP Serial Numbers Starting with 6xxx Card Readers Update for SDHC and 2GB xD type memory cards. Check README FIRST file for details after download. Requires Windows OS MVP-6xxx-Card_Reader_Oct07_Update.zip 0.8 MB

FLASHPRO 8000 Series DOWNLOADS
FlashPro Manual FlashPro Manual.pdf 900 KB
FLashPro Firmware Update Version 1.14E FlashPro Firmware Version 1.14E.zip 1 MB

WOLVERINE ESP 5000 Series DOWNLOADS
Wolverine ESP How To Videos ESP HOW-TO Videos (Click Here)
Wolverine ESP Manual Wolverine ESP Manual.pdf 430 KB
Wolverine ESP Cradle Manual Wolverine ESP Cradle.pdf 350 KB
Wolverine ESP Video Demo AVI Format Wolverine ESP Demo Video.zip 10 MB
Wolverine ESP Video Demo in WMV Format Wolverine ESP Demo Video.wmv 16 MB
Wolverine ESP How to Save Playlist notes Wolverine ESP Playlist Creation.pdf 45 KB
Wolverine ESP Card Readers Update for SDHC and 2GB xD Type Memory Cards. Requires Windows OS ESP_Card_Reader_Oct07_update.zip 0.8 MB
Wolverine ESP Firmware Version 1.2.9 Upgrade ESP-V129.zip 1700 KB